Customer Service
 
 

For all US orders:

 
 
Call Us

Have questions about an order?
Please call us Monday-Friday: 8am-12am EST
Weekends: 9am-9pm EST
1-855-217-0134


FOR ALL CANADA ORDERS:

Call Us

Have questions about an order shipping to Canada?
Please call us Monday-Friday: 5am-1:30pm EST
Weekends: Limited Hours
1-888-293-7727

 
Email Us

Need to email us with a question?
Email our customer service team.
customercareusa@jlindeberg.com


Email Us

Need to email us with a question about a Canada order?
Email our customer service team.
jlindeberg_support@eshopworld.com

 

Shipping & Returns
NOW SHIPPING TO CANADA!


 

 
SHIPPING

We offer free ground shipping on all orders (US and Canada)


Easy Returns

Need to return or exchange something?
Sign into your account and enter your return. Make sure to include the printed packing slip return in the package you send back.
If you have any question please contact us.
 

 
30-Day Hassle Free Return Policy

We offer a 30-day, easy return policy.
All items must be returned in original condition with all original packaging for refund.



Price Adjustment

We offer price adjustments in the form of site credit
on full price products that have been reduced within
30 days of purchase; and sale items that have been 
reduced within 10 days of purchase.
 

Clearance Items

All items purchased at 50% off or greater are not eligible for returns.


Shipping Schedule

Orders placed weekdays before 2pm EST ship the same day. Orders placed after that or on weekends ship the next business day.

 
 

Other Contacts


Press

Mallory Passuite
Email: mallory.passuite@jlindeberg.com

Corporate Office

25 West 36th Street, 6th Fl.
New York, NY 10018

 

 

Stores


NEW YORK
J. Lindeberg Soho
126 Spring Street
New York, NY 10013
(212) 625-9403

Hours of Operation:
Mon-Sat 11am - 8pm
Sunday 12pm - 7pm
FLORIDA
J.Lindeberg Aventura
19575 Biscayne Blvd
Miami, FL 33180
305-935-9012

Hours of Operation:
Mon-Sat 10am - 9:30pm
Sunday 12pm - 7pm
 

 

© 2017 J. Lindeberg USA, LLC
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