If your order is placed and is received in our systems, Monday-Friday before 12 noon EST, it will ship within 1-2 business days from the time your order is placed, pending availability, credit card authorization, and/or processing times.

You will receive an e-mail confirmation once your order has shipped with a tracking number. *Please allow for additional processing times during Sale periods.

If you did not receive a shipping confirmation email within this timeframe, please contact customercareusa@jlindeberg.com with your order number and we will sort it out for you immediately.

It depends on where you are and the ship method you choose.

Orders processed within the continental U.S. using Standard Shipping will take 2-7 business days to arrive. International deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

For orders outside of the United States, please allow up to 20 days for delivery. For faster delivery within Europe, please visit our parent website here.

J.LINDEBERG offers free standard shipping on orders over $150 USD within the contiguous United States. For orders that do no meet the minimum purchase requirement, we offer standard shipping at a flat $10 fee. For orders shipping to Hawaii, Alaska and U.S. Territories, we offer express shipping at a flat $15 fee.

We also offer Two-Day shipping for a flat $25 fee, as well as Next Day shipping for a flat $40 fee within the contiguous U.S.
 
Please note that we cannot make deliveries to P.O. Boxes or APO/FPO addresses. Orders that come through with these delivery locations may be cancelled and refunded.

Yes we do! Proceed to shop within the United States and fill in your address. Orders shipping to the U.S. Territories will ship express for a flat $15 USD fee.

We ship to over 100 countries worldwide! The site can geolocate you upon entry into the store. If you have a location blocker, please navigate to the top menu to choose your shipping country to shop in your local currency.

We offer express shipping to all countries outside of the United States for a flat $15 USD fee.

Please allow up to 16 business days for international delivery. For faster delivery service within Europe, please visit our parent site here.

For security reasons, we currently do not ship to PO boxes or APO/FPO addresses.

Orders with PO boxes or APO/FPO addresses may be cancelled and refunded automatically.

There are no shipments on the following US holidays:

New Year's Eve; New Year's Day; Memorial Day; Independence Day; Labor Day; Thanksgiving Day; Christmas Day

If you're not completely satisfied with your order, J.LINDEBERG gladly accepts returns of eligible** merchandise that is unworn, unwashed, undamaged or defective with all original packaging and tags purchased online at jlindebergusa.com for full refund within 30 days of the original purchase. Refunds will be made in the form of the original payment, unless agreed upon to credit with a different payment type.

*Please note that any original shipping charges and shipping taxes are non-refundable.

To initiate the return process for orders within the United States, please click here.

To initiate the return process for orders outside of the United States, please click here.

*Products marked as Final Sale are not eligible for refunds.

Once your package has been received, your refund will be processed within 7-14 business days. The credit may not show up until your credit card's next monthly billing cycle. You will be notified via email to the address listed on your original order. Please note that your banking institution may require additional days to process and post this transaction.

For security purposes, we do not accept returns and perform refunds on products that were not purchased directly via our online shop. We suggest you reach out directly to the third party retailer from where you purchased the item(s).

We're so sorry to hear an item got damaged upon delivery! J.LINDEBERG has a 60 to 90 days product guarantee warranty. We guarantee products to be free of manufacturing defects including loose trims, color stains, rips, etc.

If you receive an item with any defects, please email us at customercareusa@jlindeberg.com immediately within 10 days of receiving your order with your order number (ie. WEB123456), the email address used to place your order and images of the product with the defect.

Note that assistance on damaged items is applicable only to purchases made directly on jlindebergusa.com.

For assistance on purchases from third party retailers, please directly contact the retailer from where you made the purchase.

Contact us at customercareusa@jlindeberg.com with any questions. We're happy to help!